Product Warranty

ROBO-FIT PRODUCT WARRANTY

PRODUCT WARRANTY & RETURN POLICY

Warranty Coverage

Robo-Fit warrants its products to be free from defects in material and workmanship, limited to the replacement or repair of defective products returned within 30 days after receipt of goods, subject to the terms below.

This warranty applies only to products used under normal operating conditions and does not cover:

Normal wear and tear

Misuse, abuse, or improper installation

Unauthorized modifications or third-party repairs

Damage caused by external factors beyond Robo-Fit’s control

Warranty Claims Process

Buyer must notify Robo-Fit of any defects within 30 days after receipt of goods.

Upon approval, Robo-Fit will issue an RGA (Return Goods Authorization) and provide shipping instructions.

Robo-Fit reserves the right to inspect the returned product before determining if it qualifies for warranty service.

If the claim is approved, Robo-Fit will, at its discretion:

Repair or replace the defective product.

Any defective products replaced under this warranty become the property of Robo-Fit upon receipt.

Limitation of Liability

Robo-Fit’s liability under any warranty claim shall not exceed the purchase price paid for the product.

Robo-Fit is not liable for indirect, incidental, special, or consequential damages, including but not limited to lost profits, downtime, or labor costs.

No allowances will be made for repairs performed by the Buyer or any third party without Robo-Fit’s prior written approval.

Returns of Non-Warranty Products

Catalog items may be returned within 10 business days of receipt, provided they are in new, unused condition, and in original packaging.

Non-catalog items may only be returned with prior written approval from Robo-Fit management.

Buyer is responsible for return shipping costs.

A 25% restocking fee applies to all returns of conforming items.

Refunds for approved returns will be issued as a customer credit.

Governing Law & Venue

This agreement shall be governed by and construed under the laws of Ohio, and any disputes shall be resolved exclusively in the courts of Ohio.

Force Majeure

Robo-Fit shall not be liable for any delay or failure in performance due to causes beyond its reasonable control, including but not limited to natural disasters, labor disputes, material shortages, transportation disruptions, or government regulations.

Special Tooling and Custom Orders

Special tooling and custom products are non-returnable and remain the property of Robo-Fit unless otherwise agreed in writing.

Robo-Fit reserves the right to modify or dispose of any special tooling at its discretion.

By placing an order with Robo-Fit, the Buyer agrees to these terms and conditions.

WARNING: Products offered by Robo-Fit, Inc. can expose you to chemicals such as lead, a chemical which is known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information go to www.P65Warnings.ca.gov

As of January 4, 2014, Federal Public Law 111-380 prohibits the sale of plumbing fixtures with a wetted surface area containing more than a weighted average of 0.25% lead.

Robo-Fit products are to be used only for non-potable services, unless they have been given the “PBF” distinction on their corresponding part numbers. It is incumbent upon Robo-Fit customers to determine whether or not the products they use are compliant with Federal Public Law 111-380.

IMPORTANT SAFETY NOTICE

INCORRECT CHOICE OR HANDLING OF THE PRODUCTS MENTIONED HERE OR ASSOCIATED ITEMS COULD RESULT IN SERIOUS INJURY, DEATH, AND DAMAGE TO PROPERTY.

This document, along with other resources from Robo-Fit, LLC and its distributors, presents various product and system options intended for evaluation by users with technical expertise. User responsibilities encompass conducting thorough analysis and testing, selecting the appropriate system and components, and ensuring adherence to all required performance, durability, maintenance, safety, and warning standards. Additionally, users must evaluate all facets of their intended application, comply with relevant industry standards, and utilize the information available in the latest product catalog and any additional resources provided by Robo-Fit, LLC. or its distributors.

In cases where Robo-Fit, LLC or its distributors propose solutions based on user-provided data or specifications, it falls to the user to verify that such data is appropriate and adequate for all intended applications and foreseeable uses of the products or systems.